The Goldbeach Studio

Terms & Conditions

Repairs

1. All repair work is guarantee for 6 months ( from job completion ) unless stated.

I advise you to check over your jewellery from time to time and to bring it back in to me once or twice a year for a check over and clean.

Jewellery can/will wear and claws on rings can catch on clothing etc.        

By taking your jewellery off when you are doing manual work or an activity will help prolong this.  

2. Only the repair that is done is guaranteed ( if there is any other worn or weak parts you will be notified )

3. If when working on your piece of jewellery I noticed any other problems with the metal or stones ( like fractures, cracks, chips ) I will notify you straight away.

4. All jewellery in for repair is cleaned to a high standard (unless stated other wise)

5. All payment is payable on completion ( unless stated )

Commissions

1. Once you have accepted the design and price and work has started you cannot change your mind on the design.

2. All commission jobs require a 50% deposit ( unless stated )

3. The final payment is payable on completion.

4. No refunds available unless the piece is unwearable or wrong to the design.

5. All commission piece are guaranteed for 12 months.

I will always give you the best advice I can and will help you to the best of my ability.

Any questions please ask

Data Protection GDPR Privacy Policy

The Goldbeach Stuidio takes your personal information very seriously.

Data which I hold of yours could include,

Mobile number, Home number, Email address, Home address.

These will only be used to contact you regarding the work I am doing for you.

I will never share or sell your information.

All this information is on paper/laptop which is stored in a locked cabinet  or my mobile phone which is password protected.

No payment details are kept with me.

Fully Insured with TH March

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